Course Code: SIT50422

Diploma of Hospitality Management

This course builds managerial and operational skills for hospitality, covering finance, service, leadership, events, and accommodation, with hands-on training and electives for job-ready graduates.

About this Course

This Diploma of Hospitality Management focuses on equipping students with essential managerial and operational skills tailored for the dynamic hospitality industry. The curriculum covers a wide range of competencies, including financial management, service quality improvement, staff leadership, and operational planning. Learners will also develop specialised skills in food and beverage services, event planning, and accommodation management, depending on the elective units chosen.

Practical, real-world training is a key component of this program. Students gain hands-on experience through industry placements, ensuring they are job-ready upon graduation. The program’s flexible structure allows learners to align their studies with career aspirations, making it ideal for those seeking to advance into supervisory or managerial roles.

Entry Requirements

While there are no formal entry requirements for the qualification, students are encouraged to meet the following recommendations to ensure successful participation in this advanced-level qualification:

Age: Applicants should be at least 18 years old at the time of commencement.
Academic Background: Completion of Year 12 or equivalent
Communication Skills: Applicants are expected to have the necessary language and communication skills to engage with course materials, participate in learning activities, and complete assessments effectively. Support services are available to assist students if needed.

Licencing and Regulatory Information

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

In line with the 2025 RTO Standards, students’ Language, Literacy, Numeracy, and Digital (LLND) skills will be assessed prior to enrollment to ensure their readiness to successfully participate in the course.

Overall Impacts & Key Benefits

Advanced Leadership Skills: Gain the ability to lead diverse teams, manage workplace conflicts, and oversee daily operations with confidence and professionalism.
Comprehensive Hospitality Expertise: Build a strong foundation in hospitality management, including financial planning, compliance, and customer service excellence.
Tailored Specialisation Opportunities: Customise your learning experience by selecting electives in food and beverage, events, or accommodation services to align with your career aspirations.

Operational Efficiency and Business Success: Learn to manage budgets, control stock, and implement marketing strategies that drive profitability and operational success in hospitality businesses.
Workplace-Ready Practical Skills: Participate in hands-on training and workplace simulations, ensuring you’re job-ready and equipped to handle real-world challenges.
Pathway to Management and Beyond: This nationally recognised qualification positions you for career advancement into supervisory, management, or even entrepreneurial roles in the hospitality sector.

What you will Study

The SIT50422 Diploma of Hospitality Management requires the completion of 28 units, including:

11 Core Units
17 Elective Units

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Note: Units marked with an *asterisk have one or more prerequisites. Refer to individual units for details.

Our experienced team collaborates with clients and industry partners to carefully select elective units that align with workforce development needs and organisational goals. This ensures that all qualifications are tailored to industry demands, equipping graduates with the skills to excel in their chosen fields and meet sector-specific requirements.

Graduates at this level will have specialised knowledge and skills for skilled/professional work and/or further learning.

Recognition of Prior Learning (RPL)

At AAHPL, we recognise the value of the skills and expertise gained through experience, training, or prior education. Our Recognition of Prior Learning (RPL) process allows existing competencies to be formally acknowledged, creating a streamlined pathway to achieving qualifications faster.

To learn more about AAHPL’s RPL and Credit Transfer process, refer to the Skills Recognition page on our website.

Units of Study

SITXCCS015 Enhance customer service experiences

SITXCCS016 Develop and manage quality customer service practices

SITXCOM010 Manage conflict

SITXFIN009 Manage finances within a budget

SITXFIN010 Prepare and monitor budgets

SITXGLC002 Identify and manage legal risks and comply with law

SITXHRM008 Roster staff

SITXHRM009 Lead and manage people

SITXMGT004 Monitor work operations

SITXMGT005 Establish and conduct business relationships

SITXWHS007 Implement and monitor work health and safety practices

SITXFSA005 Use hygienic practices for food safety

SITHIND008 Work effectively in hospitality service

SITXCCS010 Provide visitor information

SIRXOSM007 Manage risk to organisational reputation in an online setting

SITHFAB021 Provide responsible service of alcohol

SITHFAB032* Provide advice on Australian wines

SITHFAB036 Provide advice on food

SITHFAB037* Provide advice on food and beverage matching

SITXFSA006 Participate in safe food handling practices

SITXFSA007* Transport and store food

SITXFSA008* Develop and implement a food safety program

SITXINV006* Receive, store and maintain stock

SITXINV008 Control stock

SITXFIN008 Interpret financial information

BSBTWK501 Lead diversity and inclusion

BSBESB406 Establish operational strategies and procedures for new business ventures

SITXHRM007 Coach others in job skills

Our Online Campus Platform

Welcome to eVersity Online Campus

Innovation Meets Education

eVersity Online Campus is more than a learning platform—it’s the heart of AAHPL’s commitment to delivering innovative, flexible, and industry-aligned education. Designed with institutions, industry partners, and participants in mind, eVersity combines advanced technology with human-centered support.

Tailored Learning Solutions: Access a dynamic platform that supports diverse qualifications, from hospitality to business, with features customised to meet workforce and industry needs.
AI-Driven Personalisation: Benefit from cutting-edge AI tools that provide tailored learning pathways, real-time progress tracking, and adaptive support, ensuring an engaging and efficient educational journey.
Seamless Integration: Centralise all training and assessment materials, resources, and communication in one easy-to-navigate portal.
Flexibility for Modern Learners: Study anytime, anywhere with mobile-friendly access and intuitive tools like text-to-speech and automated reminders to keep you on track.
Collaboration-Ready: Built to support partnerships with institutions and employers, eVersity is designed to align with organisational needs while empowering participants to succeed.

Whether enhancing skills or exploring new opportunities, eVersity ensures a streamlined, future-focused experience supported by Industry Insight Avatars—interactive guides offering real-world expertise to enrich the learning journey.

Student Well-Being & Pastoral Care

At AAHPL, we believe that student well-being is fundamental to both academic success and personal growth. By combining tailored support services with proactive pastoral care, we ensure every participant has access to the resources and encouragement they need to thrive.

Comprehensive Support Services: We offer academic assistance, mental health resources, and referrals to external agencies to address a variety of student needs.
Inclusive Learning Environment: A culturally safe and inclusive space is fostered, celebrating diversity and ensuring equitable access for all students.
Proactive Progress Monitoring: Through our eVersity system, we actively track student progress and identify areas where additional support is required.
Motivational Outreach: Students receive personalised reminders and encouraging messages to inspire and keep them focused on their journey.
Empathetic Team: Our team is dedicated to fostering an environment of compassion and understanding, supporting students through challenges and celebrating their successes.

Together, these initiatives reflect AAHPL’s unwavering commitment to leaving no student behind, nurturing confidence, resilience, and readiness for the future.

Pathways: Continue your studies

Graduates of the SIT50422 Diploma of Hospitality Management can advance to:

SIT60322 Advanced Diploma of Hospitality Management
Higher education qualifications, such as a Bachelor of Hospitality Management or Bachelor of Business.

These pathways enable further specialisation and prepare graduates for senior leadership roles in the hospitality sector.

Vocational study pathway
Enrol in a range of AAHPL courses designed to help you kick-start your career and education goals.

AAHPL degree pathway
From certificates to Diplomas, to Advanced Diplomas, continue your studies with us to help build your success.

AAHPL – university partnership pathways
AAHPL has partnerships with a number of Australian universities. These universities offer guaranteed entry and credit transfer to eligible students. How much credit you are eligible for varies depending on the course and university you choose.

Other university pathways
You may gain entry to an international university using your AAHPL qualifications. Acceptance and the amount of credit transfer may vary depending on the university and course studies. Check your credit eligibility.

Keep learning with AAHPL

Employment Outcomes

Occupational Pathways

Chef Patissier
Sous Chef
Hospitality Manager
Motel Manager
Event Coordinator
Food and Beverage Manager
Front Office Manager
Restaurant Manager
Catering Manager
Conference and Banquet Manager
Accommodation Services Manager

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