Course Code: SIT30622

Certificate III in Hospitality

This qualification equips individuals with hospitality skills, industry knowledge, and judgment to work in restaurants, hotels, cafés, and more, with options for multi-skilling or specialisation.

About this Course

The SIT30622 Certificate III in Hospitality provides a hands-on learning experience, preparing you for entry-level roles in the hospitality industry. Through this program, you will gain essential skills in customer service, food and beverage operations, and workplace safety. Specialising in creating memorable guest experiences, this qualification also covers teamwork, communication, and problem-solving to prepare you for the challenges of fast-paced hospitality environments.

With a combination of theoretical learning and practical training, this course ensures you are job-ready and confident to perform in licensed or unlicensed venues. Whether you’re passionate about food service, barista work, or accommodation services, this is the gateway to a fulfilling career in a vibrant industry.

Entry Requirements

While there are no formal entry requirements for the qualification, students are encouraged to meet the following recommendations to ensure successful participation in this advanced-level qualification:

Age: Applicants should be at least 18 years old at the time of commencement.
Academic Background: Completion of Year 12 or equivalent
Communication Skills: Applicants are expected to have the necessary language and communication skills to engage with course materials, participate in learning activities, and complete assessments effectively. Support services are available to assist students if needed.

Licencing and Regulatory Information

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

In accordance with the 2025 RTO Standards, students’ Language, Literacy, Numeracy, and Digital (LLND) skills will be assessed prior to enrolment to ensure they meet the requirements for successful course participation.

Overall Impacts & Key Benefits

Customer Service Excellence: Master the art of delivering outstanding customer experiences in diverse hospitality settings.
Practical Industry Skills: Gain hands-on expertise in food and beverage operations, barista work, and workplace safety practices.
Teamwork and Communication: Develop essential collaboration and communication skills to excel in fast-paced environments.

Job Readiness: Enter the workforce with confidence, equipped with industry-recognised qualifications and practical training.
Career Versatility: Access a wide range of roles in cafes, restaurants, hotels, and other hospitality venues.
Pathway to Growth: Build a strong foundation for further studies in hospitality management or specialised fields.

What you will Study

To achieve the SIT30622 Certificate III in Hospitality, students must complete a total of 15 units, consisting of:

6 core units
9 elective units

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Note: Units marked with an *asterisk have one or more prerequisites. Refer to individual units for details.

Our experienced team collaborates with clients and industry partners to carefully select elective units that align with workforce development needs and organisational goals. This ensures that all qualifications are tailored to industry demands, equipping graduates with the skills to excel in their chosen fields and meet sector-specific requirements.

Recognition of Prior Learning (RPL)
At AAHPL, we recognise the value of the skills and expertise gained through experience, training, or prior education. Our Recognition of Prior Learning (RPL) process allows existing competencies to be formally acknowledged, creating a streamlined pathway to achieving qualifications faster.

To learn more about AAHPL’s RPL and Credit Transfer process, refer to the Skills Recognition page on our website.

Academic Information
AAHPL reserves the right to update and modify courses as required, in alignment with changes to relevant Training Packages, regulatory requirements, or industry standards. This ensures our programs remain current, effective, and relevant to the evolving workforce needs.

Student Well-Being & Pastoral Care
At AAHPL, we believe that student well-being is fundamental to both academic success and personal growth. By combining tailored support services with proactive pastoral care, we ensure every participant has access to the resources and encouragement they need to thrive.

Comprehensive Support Services: We offer academic assistance, mental health resources, and referrals to external agencies to address a variety of student needs.
Inclusive Learning Environment: A culturally safe and inclusive space is fostered, celebrating diversity and ensuring equitable access for all students.
Proactive Progress Monitoring: Through our eVersity system, we actively track student progress and identify areas where additional support is required.
Motivational Outreach: Students receive personalised reminders and encouraging messages to inspire and keep them focused on their journey.
Empathetic Team: Our team is dedicated to fostering an environment of compassion and understanding, supporting students through challenges and celebrating their successes.

Together, these initiatives reflect AAHPL’s unwavering commitment to leaving no student behind, nurturing confidence, resilience, and readiness for the future.

Graduates at this level will have theoretical and practical knowledge and skills for work and/or further learning.

Recognition of Prior Learning (RPL)

At AAHPL, we recognise the value of the skills and expertise gained through experience, training, or prior education. Our Recognition of Prior Learning (RPL) process allows existing competencies to be formally acknowledged, creating a streamlined pathway to achieving qualifications faster.

To learn more about AAHPL’s RPL and Credit Transfer process, refer to the Skills Recognition page on our website.

Units of Study

SITHIND006 Source and use information on the hospitality industry

SITHIND008 Work effectively in hospitality service

SITXCCS014 Provide service to customers

SITXCOM007 Show social and cultural sensitivity

SITXHRM007 Coach others in job skills

SITXWHS005 Participate in safe work practices

Electives offered include:

SITXFSA005 Use hygienic practices for food safety*

SIRXSLS001 Sell to the retail customer

SIRXPDK001 Advise on products and services

SITHCCC025 Prepare and present sandwiches

SITHKOP009 Clean kitchen premises and equipment

SITHFAB021 Provide responsible service of alcohol

SITHFAB022 Clean and tidy bar areas

SITHFAB023 Operate a bar

SITHFAB024 Prepare and serve non-alcoholic beverages

SITHFAB025 Prepare and serve espresso coffee

SITHFAB027 Serve food and beverage

SITHFAB034 Provide table service of food and beverage

SITHFAB036 Provide advice on food

SITXFSA006 Participate in safe food handling practices

SITXFSA007 Transport and store food

BSBCMM211 Apply communication skills

BSBSUS211 Participate in sustainable work practices

SITXFIN007 Process financial transactions

SITXINV006 Receive, store and maintain stock

SITXWHS006 Identify hazards, assess and control safety risks

SITXCCS011 Interact with customers

* This elective unit MUST be undertaken unless the student holds an equivalent unit

Our Online Campus Platform

Welcome to eVersity Online Campus

Innovation Meets Education

eVersity Online Campus is more than a learning platform—it’s the heart of AAHPL’s commitment to delivering innovative, flexible, and industry-aligned education. Designed with institutions, industry partners, and participants in mind, eVersity combines advanced technology with human-centered support.

Tailored Learning Solutions: Access a dynamic platform that supports diverse qualifications, from hospitality to business, with features customised to meet workforce and industry needs.
AI-Driven Personalisation: Benefit from cutting-edge AI tools that provide tailored learning pathways, real-time progress tracking, and adaptive support, ensuring an engaging and efficient educational journey.
Seamless Integration: Centralise all training and assessment materials, resources, and communication in one easy-to-navigate portal.
Flexibility for Modern Learners: Study anytime, anywhere with mobile-friendly access and intuitive tools like text-to-speech and automated reminders to keep you on track.
Collaboration-Ready: Built to support partnerships with institutions and employers, eVersity is designed to align with organisational needs while empowering participants to succeed.

Whether enhancing skills or exploring new opportunities, eVersity ensures a streamlined, future-focused experience supported by Industry Insight Avatars—interactive guides offering real-world expertise to enrich the learning journey.

Student Well-Being & Pastoral Care

At AAHPL, we believe that student well-being is fundamental to both academic success and personal growth. By combining tailored support services with proactive pastoral care, we ensure every participant has access to the resources and encouragement they need to thrive.

Comprehensive Support Services: We offer academic assistance, mental health resources, and referrals to external agencies to address a variety of student needs.
Inclusive Learning Environment: A culturally safe and inclusive space is fostered, celebrating diversity and ensuring equitable access for all students.
Proactive Progress Monitoring: Through our eVersity system, we actively track student progress and identify areas where additional support is required.
Motivational Outreach: Students receive personalised reminders and encouraging messages to inspire and keep them focused on their journey.
Empathetic Team: Our team is dedicated to fostering an environment of compassion and understanding, supporting students through challenges and celebrating their successes.

Together, these initiatives reflect AAHPL’s unwavering commitment to leaving no student behind, nurturing confidence, resilience, and readiness for the future.

Pathways: Continue your studies

After completing the SIT30622 Certificate III in Hospitality, graduates can advance to:

SIT40422 Certificate IV in Hospitality
Other Certificate IV or Diploma qualifications in the hospitality field

These pathways enable learners to further specialise and progress into supervisory or management roles in hospitality.

Vocational study pathway
Enrol in a range of AAHPL courses designed to help you kick-start your career and education goals.

AAHPL degree pathway
From certificates to Diplomas, to Advanced Diplomas, continue your studies with us to help build your success.

AAHPL – university partnership pathways
AAHPL has partnerships with a number of Australian universities. These universities offer guaranteed entry and credit transfer to eligible students. How much credit you are eligible for varies depending on the course and university you choose.

Other university pathways
You may gain entry to an international university using your AAHPL qualifications. Acceptance and the amount of credit transfer may vary depending on the university and course studies. Check your credit eligibility.

Keep learning with AAHPL

Employment Outcomes

Occupational Pathways

Food and Beverage Attendant
Barista
Waitstaff
Front Office Assistant
Guest Services Officer
Housekeeping Attendant
Catering Assistant
Gaming Attendant

Step Into Hospitality: Your Career Starts Here

Gain the skills and confidence to thrive in restaurants, cafés, and hotels. This hands-on course equips you with expertise in customer service, food and beverage operations, and teamwork—preparing you for success in the fast-paced hospitality industry. Ready to launch your career? Enroll today!